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Introduction to Supplier Relationship Management

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Build strong, mutually beneficial relationships with your suppliers.


November 18, 2021 -


Closing Date for registrations:

11 November

Course Venue:

Online, instructor-led training


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R 6450 excluding VAT

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Course Objectives

Build strong, mutually beneficial relationships with your suppliers.

Next date: 18-19 November - Online, instructor-led training

Gain a deeper understanding of how to work collaboratively with your suppliers, maximise the potential value of your relationships and ensure that contract benefits are delivered effectively. Successful organisations segment their suppliers and develop strategies based on the relative spend and risk the supplier poses to the organisation; they build strong, mutually beneficial relationships and develop tactical buying arrangements.

You will learn

  • The nature of the buyer / supplier relationship and the skills required to manage supplier relationships effectively., Various supply models for evaluating the required relationship with a particular supplier depending on the supply relationship; your organisation's product and service offering; the level of competition and collaboration in the relationship; and the impact of stakeholder requirements on the purchasing decision., The role and importance of strategic supplier relationship management (SRM) with international suppliers., The SRM team’s responsibilities and review a list of key responsibilities., The cross-functional team’s involvement in SRM and identify the roles of seven different disciplines in this process., The different management practices of implementing SRM., Which SRM practices should be avoided during the term of a contract?, The different contract types associated with the different positions on the buyer/supplier continuum.

Who should attend

  • Contract Managers, Junior Buyers, Purchasing Clerks, Buyers, Procurement and Supply Chain Managers, Senior Buyers, Anyone new to the Procurement profession…


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