The roles, responsibilities and relationships of procurement vs. world-class operations management.
Date:
To be announced
Cost:
R 4450 excluding VAT
Course Objectives
The roles, responsibilities and relationships of procurement vs. world-class operations management.
Delegates will be brought up to speed in the objectives and activities of operations planning and control (OPC); designing and managing operations networks; the Total Quality Management (TQM) approach to improvement; and business process re-engineering (BPR) tools.
You will learn
- Understand key operations’ decision areas., How to approach the operations management environment., The different processes involved in operations., Develop techniques for improving an organisation’s operation management., Understand the process of designing products and services., Consider different supply network structures and decisions., Understand the objectives of and the principles behind materials handling. Understand the demands of competitive advantage and how it relates to product design., Outline strategic performance objectives., The contribution that purchasing and supply make to the design of products and services., Define and distinguish between productive activity and operations.
Who should attend
- Supply Chain Managers, Logistics supervisors, Operations managers, Warehouse clerical functions, Inventory managers, Book keepers and accountants